Immediate solutions to complaints; PWD4U app becomes big hit

THIRUVANANTHAPURAM: The 'PWD4U' mobile app, which was started so that the public can raise complaints regarding public works, has become a hit. The PWD received 18,595 during the last 10 months. Of these, 13,644 (nearly 75 percent) complaints were resolved. The app was launched in June 2021. The public can raise issues or complaints related to public works through this app. They can also raise issues by uploading photos.

Complaints received, fixed in brackets

• Thiruvananthapuram -1984 (1550)
• Kollam- 1346 (1071)
• Alappuzha-1211 (1029)
• Pathanamthitta- 952 (654)
• Kottayam- 1603 (1333)
• Idukki -795 (661)
• Ernakulam-1362 (926)
• Thrissur- 1388 (749)
• Palakkad-1018 (509)
• Malappuram- 1752 (1310)
• Kozhikode-1643 (1475)
• Wayanad -380 (266)
• Kannur- 1489 (1036)
• Kasaragod - 667 (424)
• Muvattupuzha Subdivision -1005 (651)