Several IndiGo flights were delayed due to non-availability of crew members; DGCA seeks explanation

NEW DELHI: After several Indigo flights were delayed across the country, Indian aviation's watchdog Directorate General of Civil Aviation (DGCA) took a strong cognizance of the airlines' operations.

As per sources, the non-availability of crew members was cited as the primary reason for the hindrance.

"Directorate General of Civil Aviation (DGCA) has taken strong cognizance of IndiGo operations and sought a clarification/explanation behind the massive flight delays nationwide," DGCA officials said.

As per the Ministry of Civil aviation (MoCA) data, only 45 per cent of IndiGo flights were able to operate on-time performance (OTP) within 15 minutes of the scheduled departure time on Saturday.

IndiGo responded to over a dozen passengers on Twitter regarding flight delays due to various reasons.

"We never wish to disrupt our passengers' travel plans. The delay was due to the late arrival of the incoming aircraft which disrupted the rotation of the aircraft. We hope you will understand that many factors are beyond our control that determines our flight schedule," IndiGo tweeted.

In another tweet IndiGo accepted the delays, "We regret the delay. Your flight is expected to depart by 1125 hrs. Our team is trying its best to get you to your destination ASAP. Please hang in there," IndiGo said in another tweet.