THIRUVANANTHAPURAM: The management of KSRTC will take action against those who started 'strike' before the strike began and those who forced the cancellation of reserved services. On Thursday, the chief office began collecting information on canceled services and the names of striking employees from units in an emergency.

The management takes the failure to provide service to those who booked seriously. Many came to know the information when they came for travel. Long-distance services were disrupted as workers went on strike on Thursday evening.

The management is of the view that the failure was due to the negligence of the unit authorities. Depots were instructed to ensure online reservation services.