THIRUVANANTHAPURAM: Kerala ranks first in providing public services through e-governance. The state came first in the National e-Governance Service Delivery Assessment (NeSDA) submitted by the Department of Administrative Reforms and Public Grievances (DARPG) of the Central Government. Chief Minister Pinarayi Vijayan announced this through a Facebook post.

''Kerala tops the National e-Governance Service Delivery Assessment conducted by DARPG, GoI. We also topped the category of Single Window Access to Information and Service Links. This reflects our commitment to ease public access to services", wrote CM on Facebook. The report was based on excellence in public service delivery through e-governance in a variety of areas, including finance, employment, education, local government, social welfare, the environment, and tourism.