DUBAI: Air India flight has been delayed again, causing inconvenience to passengers. Flight AX 544 from Dubai to Thiruvananthapuram took off late. The flight, which was supposed to depart at 8:45 pm on Saturday, took off at 2:45 am on Monday. The flight was delayed by about 30 hours. The explanation given by Air India Express is that it was due to a technical fault.
As the passengers protested, they were shifted to a hotel. Because of the delay, the journey of 160 people became uncertain. Due to the delay, two engagements that were supposed to take place on Sunday have been cancelled. The pre-wedding Nikah of a native of Kadaykkal, Thiruvananthapuram, Mohammad was also cancelled.
On average, Air India Express experiences delays once a week. Additionally, if one cancels an Air India Express ticket, they will get a refund only after a week. Moreover, if the flight is delayed, there is no one at the airline office to respond promptly. Travel agencies say that passengers opt for Air India Express only if there is no other way.
However, foreign airlines are taking maximum advantage of such situations. Passengers are of the opinion that due to continuous technical glitches, they are losing faith in the airline.