KOCHI: KSRTC has changed the ticket booking system to prevent fraud that is happening rampant through fake apps and websites. ‘Ente KSRTC App’ has been modified as ‘KSRTC Neo OPRS’. The official website will be https://onlineksrtcswift.com.
The department was forced to make the change after many complained about losing money to fake websites. There are currently many websites that may seem similar to KSRTC and are swindling big money from naïve people who mistake the site for the official one. KSRTC has warned the passengers not to fall for the bait.
An example of fraud is as follows: Bank employee Jiya did a Google search for ticket booking from Ernakulam to Kozhikode and came across the KSRTC online ticket booking site. Jiya paid money to the website and entered the bus on the allotted date. However, chaos broke out. Another man was already sitting on the seat that she booked. It was only then that KSRTC officials learned about the fraud.