KOZHIKODE/MUMBAI: Passenger Veera Jain expressed dissatisfaction on social media platform X, stating that she ordered a vegetarian meal on Flight AI 582 from Kozhikode to Mumbai scheduled to depart at 6:40 pm but took off an hour late. Despite the food package being labeled as vegetarian, she found chicken inside. Veera shared pictures of the misleading packaging. When she raised the issue with a flight attendant, the attendant apologized acknowledging others had faced similar problems.

Veera mentioned her friend missed a train from Mumbai to Ahmedabad due to the delayed flight, resulting in a ruined day. The airline responded, expressing regret for the incident and requesting the removal of the shared post. The incident affected not only the passenger's dining experience but also disrupted her friend's travel plans.