NEW DELHI: A passenger has shared his grievances about the food served on the Vandebharat Express. Akash Keshari, who travelled from Delhi to Varanasi, has expressed his grievance through social media.
Akash has tagged Indian Railways, Ashwini Vaishnav and Vandebharat Express in his tweet. The note says that the 'Food that was served now is smelling and very dirty food quality. These vendors are spoiling the brand name of Vande Bharat Express.' In the post, he also says that railways should return his money. A video of the meal was also shared with the post. Below the post, many people have shared their similar experiences.

Sir, our sincere apologies for the unsatisfactory experience you had. The matter is viewed seriously. A suitable penalty has been imposed on the service provider. Further the service provider staff responsible have been disengaged and the licensee has been suitably instructed.…

— IRCTC (@IRCTCofficial) January 11, 2024

IRCTC has commented on the incident by apologizing on its official page. A fine of Rs 25,000 was imposed on the catering licensee. Employees who prepared substandard food were removed from their duties. Complaints were raised against Vandebharat food before this as well. A passenger had alleged that she got hair from her food.

@indianrailway__ @AshwiniVaishnaw @VandeBharatExp Hi sir I am in journey with 22416 from NDLS to BSB. Food that was served now is smelling and very dirty food quality. Kindly refund my all the money.. These vendor are spoiling the brand name of Vande Bharat express . pic.twitter.com/QFPWYIkk2k

— Akash Keshari (@akash24188) January 6, 2024