Centre raises security concerns over WhatsApp username feature

NEW DELHI: The central government has raised concerns that WhatsApp’s new feature, which allows users to communicate using usernames instead of mobile phone numbers, could increase the risk of impersonation and online fraud.

In a notice sent to Meta, the parent company of WhatsApp, the government stated that the new feature should not be introduced without ensuring its security. The government has asked Meta to explain within three days how the username system will work and what security measures will be implemented.

The notice also warned that a feature that could potentially increase cybercrimes should not be introduced without taking the government into confidence. It added that legal action may be taken if necessary.

The government expressed concerns that fraudsters could create usernames using the names of individuals, authorities, financial institutions and government agencies to carry out scams.

WhatsApp to replace phone numbers with usernames

WhatsApp, owned by Meta, is planning to introduce a feature by the end of this year that will allow users to chat through usernames without revealing their mobile numbers.

As part of the preparation, WhatsApp has already started providing users with an option to select their preferred usernames through the app’s ‘Settings’ menu. Usernames used on other Meta-owned platforms, such as Instagram and Facebook, may also be available for use on WhatsApp.

WhatsApp has said that using usernames while keeping phone numbers private will improve user privacy. Usernames cannot be found through random searches, and a person can contact another user for the first time only if they know the exact username.